AGAcareIT

IT Administrator, Process Consultant

AGAcareIT

full-time

Posted on:

Location Type: Office

Location: Leipzig • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Shaping innovative solutions
  • Designing modern digital business models and processes
  • Digitization and transformation of existing business processes and models
  • Business analysis and business process management
  • Coaching clients and employees
  • Contributing to process development; (partial) project leadership
  • Documentation

Requirements

  • University degree with a medical focus or experience in (business) informatics/IT
  • Strong process knowledge in healthcare delivery or administration
  • Solid knowledge of ITIL service management
  • Excellent analytical skills and a cross-functional, end-to-end process-oriented way of working
  • Several years of experience with digitalization topics and technologies
  • Constructive application of lessons learned from problem-solving to create more effective workflows
  • Commitment to the company's objectives
  • Strong customer orientation and presentation skills
  • Friendly, open and authentic demeanor combined with professional competence and high initiative
  • Independent, team-oriented and decisive working style under high deadline pressure
  • Excellent communication and conflict-management skills, and consulting competence
  • Sound and broad-based information technology knowledge
Benefits
  • Varied tasks at a modern workplace with a "Leading Employer 2024"
  • Flexible working hours for a healthy work–life balance
  • Onboarding into your role with a dedicated contact person and a committed team
  • Freedom for independent and responsible work
  • Performance-related and attractive compensation
  • Company pension scheme and family allowance
  • Numerous corporate benefits
  • Annual development reviews and a wide range of training and development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisbusiness process managementITIL service managementdigitalizationprocess developmentdocumentationanalytical skillscross-functional process-orientedworkflow optimizationinformation technology knowledge
Soft skills
coachingcustomer orientationpresentation skillscommunication skillsconflict managementconsulting competenceteam-orienteddecisive working stylehigh initiativefriendly demeanor