Project Manager

• Staffing and Labor Oversight
• Meet regularly with the Resource Management team to negotiate and coordinate resource requirements, opportunities, and conflicts
• Support Resource Specialist in determining resource workload and priorities within designated client team assignments and assist in driving optimal resource utilization across all available client opportunities
• Assist Group Directors with resource allocation, tracking and assignments
• Track “Actuals” against SOW (# of projects, deliverables or resource hours)
• Project Workflow and Scope Management
• Support and facilitate Client Solutions account governance and oversight, including tracking of retained and project-based labor reporting and analysis, billing oversight, risk management, resource time management, and scope delivery management
• Partner with Group Directors to ensure scoped services and deliverables are clearly defined and aligned to target business performance objectives
• Facilitate retrospective meetings, document lessons-learned and continually refine the portfolio management process
• Attend account team meetings as needed to discuss engagement details – including risk management, task prioritization, and scope changes
• Responsible for impact analysis for scope change on assigned project and/or retainer engagements, leading to collaboration with the appropriate Group Director to determine next steps
• Develop strategies to promote team adherence to APR and/or client policy
• Drive compliance and consistency across client teams, including global client teams
• Maintain team policy and procedures documentation
• Manage team schedules and deadlines around data entry and reporting
• Create and manage detailed timelines for client asset delivery and client project reports
• Schedule internal team meetings and client meetings as needed
• Maintain production calendars and internal activity/status reports and client documentation as needed
• Manage folder structure, files and naming conventions; assist with locating files and filing
• Be able to attain the highest level of confidentiality as this role will have access to confidential information
• Manage an efficient team process for report development and review
• Update APR’s client reporting calendar and create work-back schedules
• Participate in the screening and interview process for new project managers
• Support team in onboarding new project managers
• Budget Management
• Assist in creating project and retainer cost outs in collaboration with internal stakeholders
• Attend bi-monthly finance/billing meetings with Client Solutions teams
• Responsible for review of client burn reports within the portfolio to ensure portfolio success and/or collaboration with Group Directors on adjustments as needed to align client scope with financial compensation
• Responsible for managing financial milestones in APR Software and working with finance to confirm payment and reconcile costs

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