Recruit, develop, and empower a high-performing forward deployed engineering team; act as executive sponsor on strategic accounts to ensure flawless delivery, customer enablement, and deliver clear business value
Define modular patterns, reusable frameworks, and architecture playbooks that drive consistency, scalability, and speed across all engagements
Define and refine scalable prototyping methods and CI/CD patterns that accelerate time-to-value for GenAI content supply chain and creative automation use cases
Streamline feedback intake—turning frontline customer insights into actionable product, marketing, and research priorities
Stay current on advancements in generative AI, creative tooling, and performance marketing to continuously evolve team capabilities and offerings
Guide forward deployed engineers in designing, prototyping, and deploying enterprise‑grade GenAI applications—balancing innovation with reusable assets and scalable patterns
Partner with Adobe Product, Engineering, and Research to influence roadmaps, co‑develop integrations, productize high-value customer solutions, and deploy new features
Foster a high-performance, customer-obsessed culture—mentoring your team with positivity, accountability, and growth paths
Share standard methodologies, lead internal workshops, and catalyze generative AI adoption across Adobe’s presales, post sales, and customer success teams
Requirements
10+ years in professional services or consulting
5+ years in team leadership roles
Experience with martech and AI software vendors (strongly preferred)
Understanding and experience with Adobe Firefly, Adobe Experience Cloud, Adobe Creative Cloud, GenStudio for Performance Marketing, Custom Models, third-party AI models, and Cloud platform technologies
Ability to translate customers’ business and technical requirements into solutions and effectively position solution value
Customer-centric mindset and ability to craft and encourage a culture of customer-centricity
Exceptional communication and executive presence; ability to simplify complex AI concepts for C-suite customers
Skilled in recruiting diverse, AI-native architects; passionate about mentorship and career growth
Proven track record of delivering enterprise-grade GenAI applications and breaking down organizational silos
Experience driving feedback loops, shaping product strategy, and translating customer insights into roadmap enhancements