Program Manager

• Lead and manage all aspects mid to large-scale, multi-stream programs from initiation through delivery
• Develop and maintain program plans, including timelines, prioritization, and risk mitigation strategies
• Promote cross-functional engagement and manage participants across all programs
• Establish and operationalize retention frameworks and processes
• Implement communication and enablement strategies to support program objectives
• Drive cross functional workstreams focused on customer saves, early warning systems, and renewal acceleration
• Convene and manage weekly critical initiative meetings, action trackers, and SharePoint documentation

Senior Program Manager, Customer Retention

Electric Program Manager

Principal Program Manager

Principal Electric Program Manager

Principal Electric Program Manager

Principal Program Manager