Program Manager

• Drive program planning and execution, ensuring deliverables and dependencies are clearly defined and tracked.
• Facilitate cross-functional collaboration between business, engineering, and operations teams to ensure alignment on goals and timelines.
• Lead status reporting, risk management, and issue resolution to maintain program health and transparency.
• Manage stakeholder communication, providing concise updates and ensuring consistent engagement with leadership.
• Support change management efforts by coordinating communication, training, and rollout activities across impacted teams.
• Create and maintain Power BI dashboards to visualize efforts, resources, and outcomes, ensuring transparency across leadership teams.
• Analyze and interpret program data to tell a compelling value story that connects operational metrics to business impact.
• Develop performance and transformation metrics that measure value realization and operational efficiency improvements.
• Translate complex datasets into executive-ready insights and visualizations that inform strategic decision-making.
• Develop and maintain Standard Operating Procedures (SOPs) and process documentation for key operational workflows.
• Identify process gaps and opportunities for standardization to improve efficiency and repeatability.
• Support audit readiness and governance alignment through structured documentation and version control.

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