Account Manager

• Plays a critical role in developing and managing relationships with large customers from the ICX-Reseller book of business.
• Build Connects and nurture strong relationships with managers and decision-makers in these large accounts.
• Drive revenue growth by identifying upsell and cross-sell opportunities.
• One of the key measurement metrics will be how well a rep can reach out to the large book of business, building connections and engagements.
• Account manager’s primary goal will be to understand Customer’s business needs / pain points on document workflows & creative content creation, offer solutions, and foster long-term partnerships that drive business growth.
• Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook.
• Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account.
• Devise customized connect strategy based on the account plan.
• Identify the segments that have a high propensity for Adobe’s solutions and then plan customer outreach and meetings.

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