Director

• Lead the transformation of Wholesale Order Management and Fulfillment across SCM North America
• Create the vision for the order management and fulfillment team, processes enhancement, and services that align with NAM Wholesale priorities and SCM standards
• Own the holistic E2E Order-to-Cash process, ensuring compliance, accuracy, and speed while achieving financial targets
• Champion automation, orders integration, and system enhancements to reduce manual work and accelerate execution
• Manage budgets, shipping forecasts, and KPIs to optimize cost-to-serve and maximize sales
• Act as the NAM leader in ERP and process changes, partnering with IT, Supply Chain, Finance, and Digital teams to deliver strategic initiatives

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