Adelaide

Head of Staff – VP of Operations

Adelaide

full-time

Posted on:

Location Type: Remote

Location: Remote • New York • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $70,000 - $85,000 per year

Job Level

Lead

About the role

  • Operate as the VP of Operations’ right hand, managing initiatives and ensuring accountability across departments
  • Build, maintain, and optimize our HubSpot CRM — permissioning, automation, and reporting
  • Design dashboards that connect sales, finance, and operations data for visibility and insight
  • Lead projects from idea to delivery — ensuring outcomes are clear, tracked, and achieved
  • Analyze trends in revenue, forecasting, and productivity; recommend improvements
  • Create and maintain business documentation, playbooks, and process maps
  • Collaborate on Finance, Legal, and HR projects as needed — from budgeting cycles to contract workflows

Requirements

  • 3–5 years of experience in business operations, strategy, or an analytical role
  • Bachelor’s Degree in Business, Finance, Economics, or related field
  • Strong HubSpot CRM knowledge (setup, automation, reporting)
  • Proficiency with Google Sheets/Excel and comfort with data analysis
  • Exceptional organization, communication, and problem-solving skills
  • A bias toward ownership — you don’t wait for direction; you find the next problem to solve
Benefits
  • Health & Wellness
  • Medical, dental, and vision insurance
  • Paid time off
  • Parental leave
  • Wellness & Development Stipend
  • Holiday break
  • Volunteer time off
  • Stock options
  • 401k Retirement Plan
  • Remote-first environment
  • Access to WeWork spaces available

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business operationsdata analysisreportingautomationforecastingprocess mappingdashboard designtrend analysisproject managementbusiness documentation
Soft skills
organizationcommunicationproblem-solvingaccountabilitycollaborationownership
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in FinanceBachelor’s Degree in Economics