Project Manager

• Own the full lifecycle of field technology deployments — from scheduling and logistics through installation and validation — for new retail stores, lab upgrades, and corporate spaces.
• Represent the IT organization in internal meetings, providing updates, recommendations, and final decisions once fully ramped.
• Coordinate equipment delivery and technical labor for new and existing sites, including internet circuit installations, endpoint device deployments, and network cutovers.
• Collaborate cross-functionally with IT Engineering, Procurement, and Operations to ensure hardware and configurations meet company standards and business timelines.
• Maintain and enhance documentation for field services standards, installation procedures, and vendor responsibilities, creating a centralized knowledge base for consistency and scalability.
• Test and validate endpoint devices and other user-facing hardware to ensure quality control and reliability across the fleet.
• Assist in evaluation and rollout of new optometrical or specialized lab devices, partnering with business teams to ensure successful field integration.
• Monitor project progress, resolve blockers, and keep stakeholders informed of decisions, risks, and milestones.
• Leverage and manage vendor partnerships, ensuring service quality while identifying new opportunities for improved performance or cost efficiency.
• Travel to sites (~15%) to oversee installs, validate quality, and optimize deployment processes.
• Partner with onsite IT logistics and field technicians to prioritize day-to-day execution and maintain clear accountability for project deliverables.

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