Director

• Set the payer strategy and vision for identified national and regional payer accounts; lead medical policy, coverage, and contracting approaches to expand access to clonoSEQ and future diagnostic tests developed by Adaptive.
• Own the contract lifecycle with identified national and regional payers: negotiate, close, implement, and drive pull through-with clear operational handoffs and KPIs.
• Integrate Adaptive solutions into payer value based care programs and clinical pathways; design pilots with payers and scale proven models across geographies and lines of business.
• Build and deepen multilevel payer relationships (medical policy, contracting, clinical programs, HTAs/LBMs) and with organizations that influence payer decisions.
• Develop account strategies for assigned payer targets; coach and direct the team to maximize coverage, pricing, and utilization outcomes.
• Create contracting plans and forecasts; perform rate/volume/ROI modeling that reflects regulatory requirements and reimbursement risk scenarios.
• Lead cross functional initiatives with Medical Affairs, Value & Access, Reimbursement Operations, Legal & Compliance, Sales and Strategic Accounts, Marketing, Regulatory/Quality, Data Analytics, and Account Operations.
• Serve as executive point of contact for complex negotiations, aligning multiple decision makers and senior leadership to accelerate time to close.
• Provide voice of payer insights to internal teams on policy trends, contract performance, denials drivers, and service levels; initiate corrective actions and content updates.
• Partner with Field Sales/Strategic Accounts to align regional plans, deliver reimbursement training, identify KoL advocates for payer policy support, and enable adoption within assigned integrated healthcare systems.
• Plan and host payer engagements (executive briefings, lab/site visits, advisory sessions); represent Adaptive at industry meetings, trade shows, and scientific forums.
• Monitor industry, regulatory, scientific, and competitive developments and incorporate learnings into strategy, pricing, and external positioning.
• Resolve payer account issues, mobilizing internal experts to remove barriers to coverage, pricing, and adjudication; escalate systemic issues with action plans.
• Cultivate strategic external relationships (payer trade associations, professional societies, disease management organizations, employer/broker channels) to shape policy and pathway adoption.
• Track and report performance (policy wins, contracts executed, covered lives, ASP/denial trends, cycle times) and adjust tactics based on results.
• All other duties as assigned.

Senior Director, National Payer Accounts

Consulting Director, Healthcare Technology Management

Managing Director

Partnership Director

Regional Director – PIP

Pharmacy Director