Community Manager

• Manage a portfolio of community associations while building strong relationships with board members as a representative of Action Property Management.
• Prepare, coordinate, and attend board and annual meetings, including drafting comprehensive Management and Directors’ Reports and accurate meeting minutes.
• Support long-term association needs such as planning, budgeting, maintenance strategy, and annual calendar development.
• Review monthly financial statements and provide insights to assist boards in making informed decisions.
• Coordinate closely with internal support teams and vendors to ensure quality service delivery and timely completion of delegated tasks.
• Monitor key performance indicators (KPIs) related to work orders, compliance, and contractor performance, providing regular updates to boards.
• Conduct periodic community inspections to identify maintenance needs, enforce non-compliance, and issue written communications to homeowners as needed.
• Ensure compliance with governing documents, civil codes, corporation codes, and association policies.
• Verify contractor credentials, manage continuation of contracted services, and escalate after-hours matters as part of the on-call process.
• Interface with board members, homeowners, and vendors to resolve issues promptly while helping residents love where they live.

Portfolio Community Manager

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