Community Manager

• Manage a portfolio of community associations while building strong relationships with board members as a representative of Action Property Management.
• Prepare, coordinate, and attend board and annual meetings, including drafting comprehensive Management and Directors’ Reports and accurate meeting minutes.
• Support long-term association needs such as planning, budgeting, maintenance strategy, and annual calendar development.
• Review monthly financial statements and provide insights to assist boards in making informed decisions.
• Coordinate closely with internal support teams and vendors to ensure quality service delivery and timely completion of delegated tasks.
• Monitor key performance indicators (KPIs) related to work orders, compliance, and contractor performance, providing regular updates to boards.
• Conduct periodic community inspections to identify maintenance needs, enforce non-compliance, and issue written communications to homeowners as needed.
• Ensure compliance with governing documents, civil codes, corporation codes, and association policies.
• Verify contractor credentials, manage continuation of contracted services, and escalate after-hours matters as part of the on-call process.
• Interface with board members, homeowners, and vendors to resolve issues promptly while helping residents love where they live.

Portfolio Community Manager II

Manager, Community Programs

Community Manager

Hospice Community Liaison

Community Engagement Navigator

Strategic Programs Manager – Open Community