Manager

• Anticipate and manage bench-related risks, identify available or transitioning employees, and ensure efficient allocation across projects
• Ensure development and skills mapping are aligned with upcoming project demands to maximize readiness and performance outcomes
• Actively contribute to staffing discussions, recommend optimal team compositions, and balance cost-effectiveness with technical excellence
• Provide input to Tribe Leads and Project Managers on delivery impact, performance gaps, and skill alignment
• Drive project efficiency by monitoring rate-to-role fit and ensuring staffing decisions support profitability and capability match
• Mentor and support employees through personalized development plans, goal setting, and continuous learning opportunities
• Lead the full performance lifecycle including 1:1s, evaluations, PIPs, and salary discussions
• Actively monitor eNPS/Officevibe feedback, foster inclusion, and address early signs of disengagement to maintain morale and retention
• Mediate issues between employees and project stakeholders, ensuring a fair and constructive outcome
• Participate in recruitment processes, validate technical fit with Chapter Stream Leads, and ensure smooth transitions into projects
• Act as a company ambassador, promoting values, initiatives, and community involvement to strengthen team engagement
• Maintain accurate records in HR systems regarding skills, staffing, and growth plans
• Follow governance processes for people, financials, and staffing to ensure consistency and quality
• Provide regular updates to Chapter Area Managers and Chapter Stream Leads on team dynamics, risks, and morale trends
• Manage labor costs, bench-related expenses, hiring decisions, and learning investments responsibly
• Continuously improve processes, reporting, and team workflows to increase efficiency and impact.

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