Product Manager – Store Digital Tools, Advisor Assistant App
Accellor
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
AndroidiOS
About the role
- Define and communicate a clear, multi-year product vision and roadmap for the Advisor Assistant App, aligning it with commercial and client experience goals.
- Conduct user research, store visits, and data analysis to deeply understand the pain points and opportunities for Beauty Advisors, transforming qualitative insights into actionable product features.
- Develop features that seamlessly integrate Beauty Insider data, purchase history, and client preferences directly into the Advisor's workflow, enabling truly personalized recommendations and follow-ups.
- Collaborate closely with Store Operations, Inventory Management (SIm), and Merchandising teams to integrate real-time data into the Advisor experience, minimizing friction in the sales process.
- Identify opportunities to embed intelligent features, such as AI-powered shade matching, personalized regimen building, or predictive product recommendation models, into the app.
- Write clear, concise user stories, manage the product backlog, and lead agile ceremonies (sprint planning, grooming, reviews) for a dedicated engineering team.
- Act as the primary liaison between Engineering, Design (UX/UI), Store Operations, Training, and Marketing teams.
- Define, track, and report on key performance indicators (KPIs) related to the app.
Requirements
- 10+ years of experience in Product Management, preferably working on B2E (Business-to-Employee) or high-volume Retail/Omnichannel applications.
- Proven ability to partner with software engineers and architects to discuss technical trade-offs, scalability, and deployment considerations for mobile applications.
- Proficient in using data and analytics tools (e.g., Adobe Analytics, Power BI) to inform product decisions and measure outcomes.
- Strong user experience (UX) sensibilities and a commitment to designing intuitive, high-quality mobile interfaces for frontline workers.
- Exceptional written and verbal communication skills, capable of presenting complex concepts to senior leadership and translating business needs into technical requirements.
- Direct experience with clienteling, CRM, or loyalty systems in a retail environment.
- Background in the Beauty, Luxury Goods, or Specialty Retail sectors.
- Certified Scrum Product Owner (CSPO) or similar Agile certification.
- Experience launching and scaling products on native iOS/Android platforms.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Product ManagementUser ResearchData AnalysisAgile MethodologiesUser Experience (UX) DesignMobile Application DevelopmentClientelingCRM SystemsData AnalyticsPerformance Indicators (KPIs)
Soft skills
CommunicationCollaborationLeadershipProblem SolvingPresentation SkillsInterpersonal SkillsAdaptabilityCritical ThinkingOrganizational SkillsAttention to Detail
Certifications
Certified Scrum Product Owner (CSPO)Agile Certification