Abbott

Sales Force Effectiveness Manager, Latam

Abbott

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Act as a strategic partner to local commercial teams, identifying performance gaps and implementing tailored improvement initiatives.
  • Advise senior leadership on sales force structure, investment priorities, and performance strategies.
  • Serve as SFE expert to other functions to ensure standards are realistically set for all programs (including reports and dashboards).
  • Develop and execute the regional SFE strategy in alignment with Abbott’s global standards and LatAM commercial goals.
  • Develop SFE LatAm Guidelines.
  • Work with region and affiliate SFE Teams to drive best-practices sharing in sales force excellence.
  • Establish SFE monitoring regional systems and define and monitor key performance indicators (KPIs) to assess sales force effectiveness and support strategic decision-making.
  • Lead key SFE pillars including segmentation, targeting, territory design, call planning, and incentive model.
  • Design salesforce incentive schemes, ensuring sales growth while maintaining Compliance standards.
  • Implement HCP customer segmentation & targeting through data, adapting to customer mix, optimal call load and geographical needs by brand/team.
  • Ensure that each country actively manages call quality, both quantum and quality of coaching and CRM management & deployment.
  • Drive resource allocation to expedite sales growth according to business potential and ROI.
  • Enhance CRM platforms and digital tools to improve field force productivity.

Requirements

  • Bachelor’s degree in business administration, Engineering, Marketing, or related field.
  • Minimum of 10 years of experience in Sales Force Effectiveness, Commercial Excellence or related roles within the pharmaceutical industry.
  • 10+ years of experience leading and developing high-performing teams.
  • Proven track record in Sales Force Effectiveness leading regional or global initiatives with strategic impact.
  • Demonstrated ability to work collaboratively and influence across multicultural and cross-functional environments.
  • Advanced in English and Spanish.
  • MBA or postgraduate degree desirable.
  • Portuguese is highly desirable.
Benefits
  • Career development with an international company where you can grow the career you dream.
  • Sales Incentive Plan
  • A company recognized as a great place to work in dozens of countries around the world.
  • Named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Sales Force EffectivenessCommercial ExcellenceKey Performance IndicatorsSegmentationTargetingTerritory DesignCall PlanningIncentive ModelCRM ManagementData Analysis
Soft skills
Strategic PartnershipLeadershipCollaborationInfluencingCoachingCommunicationTeam DevelopmentProblem SolvingAdaptabilityCultural Awareness
Certifications
Bachelor’s DegreeMBAPostgraduate Degree