Business Analytics & Customer Insights Manager, Latam
Abbott
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Act as a strategic enabler, contributing to short- and long-term growth by promoting the use of data and insights to inform business decisions across Latin America.
- Work closely with senior leaders across Latin American markets to co-create strategies, prioritize initiatives, and embed insights into decision-making processes.
- Influence without authority through strong stakeholder engagement and credibility.
- Serve as a catalyst for transformation, driving alignment and consistency in analytics and insights initiatives across countries.
- Inspire adoption of data-driven practices and foster a culture of continuous improvement.
- Promote the strategic use of customer and market insights to identify opportunities, anticipate trends, and support competitive positioning across diverse markets.
- Empower local teams by facilitating access to best practices, tools, and methodologies.
- Encourage cross-country collaboration and capability building through shared learning and strategic guidance.
- Guide the direction and prioritization of regional analytics initiatives, ensuring alignment with business goals and effective resource utilization, without direct execution responsibilities.
- Develop and implement a Data Infrastructure capable to support the business needs for today and tomorrow.
- Advocate for scalable, efficient data platforms and BI tools that support regional needs.
- Collaborate with technical teams to ensure systems are aligned with strategic objectives.
- Champion data governance standards to ensure consistency, accuracy, and compliance across markets, supporting reliable decision-making.
- Encourage the adoption of predictive analytics, AI, and machine learning to unlock deeper insights and drive innovation across the region.
- Ensure the development and use of meaningful dashboards and scorecards that provide visibility into business performance and customer metrics, enabling informed leadership decisions.
- Translate complex data into clear, compelling narratives that resonate with senior stakeholders and support strategic alignment across countries.
Requirements
- Bachelor’s degree in business administration, Engineering, Marketing, or related field.
- Minimum of 10+ years of experience in strategy, analytics or business insights or related roles within the pharmaceutical industry.
- 10+ years of experience leading and developing high-performing teams.
- Proven track record in Business Analytics and Insights leading regional or global initiatives with strategic impact.
- Demonstrated ability to work collaboratively and influence across multicultural and cross-functional environments.
- Advanced in English and Spanish.
- Postgraduate degree desirable.
- Portuguese is highly desirable.
Benefits
- Career development with an international company where you can grow the career you dream.
- Sales Incentive Plan
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticspredictive analyticsbusiness intelligencedata governancedata infrastructuremachine learningcustomer insightsmarket insightsdashboard developmentscorecard development
Soft skills
stakeholder engagementinfluence without authoritycross-country collaborationstrategic alignmentteam leadershipcommunicationcontinuous improvementcultural adaptabilitystrategic thinkingproblem-solving
Certifications
Bachelor’s degreePostgraduate degree