Abacus Group

Senior Incident Response Engineer

Abacus Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

AWSAzureCloudFirewallsLinuxSwitchingVMware

About the role

  • Our Sr. Incident Response Engineers are primarily tasked with providing escalated remote support and project delivery to our Incident Response clients.
  • Issues range from backups, workstation, Active Directory, network, and hypervisor restoration to migrations, upgrades, and solutions-building.
  • Project tasks could involve a mix of restoration, re-design, and even security toolset deployment to get IR clients back to an operational state, whilst shoring up known security vulnerabilities.

Requirements

  • You have at least 5 years of experience delivering IT projects or support working with systems and virtualization, ideally with exposure to enterprise infrastructures.
  • You have highly developed knowledge of standard employee productivity suites, mobile device configurations and support, switching, network firewalls, and wireless security technologies.
  • You have outstanding operational understanding and previous management of Windows OS (including Window 10 and Window Servers), failover clustering, VMware or Hyper-V, and server hardware.
  • Your knowledge of Active Directory, Windows/Linux, and Storage Area Networks is superb.
  • You have at least 1 year of experience administering and/or implementing systems in cloud infrastructure such as Azure or AWS.
  • You are ready to be an effective remote worker and have a dedicated, private space for a home office with a private internet connection with at least 50MBPS bandwidth.
Benefits
  • Competitive compensation
  • Comprehensive benefits including medical, dental, vision, disability, life, 401(k), and PTO
  • Exposure to a wide range of clients and technologies
  • Work alongside experienced, collaborative technicians
  • Ongoing professional development and certification opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
incident responseproject deliverysystem administrationvirtualizationWindows OSActive DirectoryVMwareHyper-Vcloud infrastructurestorage area networks
Soft skills
remote supportoperational understandingmanagementproblem-solvingcommunication