AAA

Project Manager, People & Community Business Office

AAA

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, South Carolina, Washington • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • The People & Community Project Manager is responsible for leading large-scale and complex projects, ensuring that scope, timeline, budget, and outcomes are met.
  • This role may lead or consult on small or medium-sized projects supporting our People and Community Business Office.
  • Defines the project’s statement of work, scope, charter, objectives, requirements, and success criteria.
  • Develops and maintains detailed project plans, including timelines, milestones, RACI (Responsible, Accountable, Consulted, and Informed), budgets, and resource allocation.
  • Defines and establishes a RACI with rules of engagement for the project team – communicates the RACI and sets expectations, roles and responsibilities of the project teams and SMEs.
  • Identifies and engages key business stakeholders, cross-functional partners, SMEs, and other team members.
  • Collaborates effectively across all groups.
  • Creates visuals (e.g., Gantt charts, process flows, etc.) for the purpose of advising the project plan.
  • Uses advanced project management tools to track performance and ensure timely completion of activities.
  • Monitors project progress and performance against established goals and objectives.
  • Facilitates project meetings with agendas and ensures effective collaboration among team members.
  • Communicates project status, updates, and issues to executives, partners and team members.
  • Identifies and mitigates project risks and issues to ensure smooth project execution.
  • Resolves priority, work approach, or interpersonal conflicts to ensure project continuity and alignment with strategic goals.
  • Ensures compliance with company policies, procedures, and quality standards.
  • Provides guidance and support to project teams to resolve challenges and obstacles.
  • Provides mentorship and guidance to other project managers and team members.
  • Implements best practices and continuous improvement initiatives to enhance project performance.
  • Aligns with strategic PMO on best practices and engages in community of practice.
  • Partners with change practitioners to identify gaps and incorporate change plans into master project plan.
  • Partners with leadership to continuously improve intake, dashboarding and other division-wide project processes.

Requirements

  • Bachelor's degree in related areas, or an equivalent combination of education and experience.
  • 5+ years of experience with project management principles and methodologies obtained by assisting, coordinating or leading complex projects.
  • In-depth understanding of project management methodologies and best practices.
  • Proficiency in project management software and tools (Smartsheet, Asana, Monday, Project, etc.).
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Excellent communication skills.
  • Ability to draft digestible executive and C-Suite communications and dashboards.
  • Ability to manage medium-to-large-sized projects with complexity.
  • Ability to read and apply technical requirements to project plans and identify process gaps, waste and improvement needs.
Benefits
  • Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementproject planningRACIrisk managementstakeholder engagementprocess improvementchange managementbudget managementtimeline managementproject execution
Soft skills
communicationcollaborationmentorshipconflict resolutionleadershiporganizational skillsproblem-solvingadaptabilityteam managementstrategic alignment