Customer Support

• Provide services to direct customers and onboard them to the Maersk environment
• Manage shipment processes in compliance with company procedures and regulatory requirements for both Import and Export
• Build strong relationships with customers, understanding their business, service needs, drivers, and desires
• Deliver proactive customer support, track shipments, and notify customers about any deviations from the original transport plan
• Recommend potential solutions or alternatives

Reefer & Cold Chain Customer Experience Agent

Reefer & Cold Chain Customer Experience Agent – Maternity Cover