Customer Success Manager

• Build, optimize, and manage GoHighLevel CRM systems for multiple client accounts, including pipelines, funnels, workflows, forms, surveys, and campaigns
• Develop and maintain complex Zapier automations to streamline workflows and integrate multiple tools
• Troubleshoot and resolve technical issues across GHL, Zapier, and third-party integrations
• Monitor and optimize campaign and automation performance to ensure consistent results
• Document strategies, processes, and decisions for transparency and knowledge-sharing
• Collaborate with account managers to translate client goals into actionable system solutions
• Stay current with new GHL and Zapier features and identify opportunities to implement them effectively

CRM and Automation Specialist

Client Success Operations Manager

Customer Success Representative – General CSR

Customer Success Manager – Account, Operations

CRM Specialist, Klaviyo