Business Operations

• Process analysis & optimization: Analyze existing processes and identify opportunities for improvement.
• Process management & standards: Apply methods (e.g., ITIL) to structure and standardize workflows.
• Requirements management: Capture, consolidate and implement client requirements.
• Workshop facilitation & stakeholder communication: Confident presence in meetings and workshops with subject-matter experts and leadership.
• Project ownership: Plan, manage and deliver process optimization projects.
• Change enablement & training: Support change initiatives through training and onboarding.
• Willingness to travel: Ready to work across Germany to support client teams on-site.

Business Process Consultant – Transition, Process Management

Business Process Hero Consultant – Transition and Process Management