Manager, Customer Success – Enterprise
1Password
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $123,000 - $167,000 per year
Job Level
Mid-LevelSenior
About the role
- Monitor and Optimize Team Performance
- Lead Collaborative Team Meetings
- Coach and Develop Team Members
- Oversee Day-to-Day Operations
- Drive Departmental and Organizational Goals
- Champion Process Improvement
Requirements
- Proven background with 5+ years in the security or technical SaaS industry
- At least 2+ years of demonstrated success in building and leading high-performing teams
- Experience working with Enterprise B2B customers
- A passion for uncovering customer needs through strong, open-ended questions
- Experienced with Salesforce, Gainsight, and other Customer Success tools.
Benefits
- health, dental, 401k and many others
- generous paid time off
- equity grant
- participation in our incentive programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
team performance monitoringcollaborative leadershipcoachingteam developmentoperational oversightgoal-drivenprocess improvement